Privacy Statement · Effective 28 September 2026 · Last updated 28 September 2026

Privacy Statement

This Statement explains what SnapListly collects, why, who sees it, how long we keep it, and what you can ask us to do. It covers snaplistly.com (the portal) and, where listed, agency.snaplistly.com (Agency). It is written so a searcher, a private lister and an agent can see their own line.

1. Who we are 2. Who this applies to 3. Information we collect 4. How we use it 5. Who we share it with 6. Cookies and similar tech 7. How long we keep it 8. Transfers 9. Your privacy rights 10. Searcher — rights and duties 11. Private lister and agent — rights and duties 12. Children 13. Security 14. Changes 15. Contact

1. Who we are

Controller: Snaplistly AI LLC (a Wyoming limited liability company), 30 N Gould St #66326, Sheridan, WY 82801, USA, Wyoming filing ID 2026-002094512. Portal: snaplistly.com. Agency product: agency.snaplistly.com. Contact: privacy@snaplistly.com and office@snaplistly.com.

2. Who this applies to

Searcher (private): account in portal_users on the portal. You look for homes. You do not publish listings.
Private lister: Agency account, Solo Mini required to place a listing on the portal. You publish your own home.
Agent: Agency account for a brokerage workflow. Listings you publish may appear on the portal.
Visitor: anyone who opens snaplistly.com without an account. Language and security cookies may still be set.

Portal accounts and Agency accounts are separate. One person who searches and also sells uses two logins. We do not merge those files unless the law or a written request requires it.

3. Information we collect

We collect only what the product needs.

Account: email, password hash, first name, role (searcher / lister / agent), market zone on Agency.
Listings: address, map coordinates, price, rooms, photos, short and long copy, share token, language packs.
Use: searches, saved filters, “my point” if you allow location in the browser, language choice.
Technical: IP, browser, dates of login, failed login counts used to slow brute force.
Payments (Agency only): Stripe / Apple / Google tell us paid or failed and a transaction id. We do not store full card numbers.
Support mail: messages you send to office@ or privacy@.

We do not buy marketing lists. We do not record voice on the portal in this version. Map tiles load from our map host (mapa.imetroll.com). Translation of the interface may call translate.imetroll.com.

4. How we use it

To run the portal and Agency: accounts, listings, maps, language.
To match a listing to a searcher’s filters when that feature is on.
To email a searcher about a matching listing only if they asked for alerts.
To bill Agency plans and enforce Mini for private listers.
To stop abuse, scrape farms and fake listings.
To comply with law, a court order or a regulator.

Legal bases we rely on where GDPR/UK GDPR applies: contract (the account), legitimate interests (security, product logs), consent (optional alerts, browser location, non-essential cookies), legal obligation.

The public listing card: photos, copy, price, area, pin on the map — what the lister published.
Hosting and mail on our servers (mail.snaplistly.com).
Payment processors on Agency (Stripe, Apple, Google) — status only.
Map and translation hosts named above.
Authorities when the law requires it.

We do not sell personal information. We do not share searcher emails with an agent unless the searcher asks to be contacted or a lawful process says so.

6. Cookies and similar tech

See Cookies for the list. Short version: session cookie SLPORTAL on the portal, SLAPP on Agency, snaplistly-lang in localStorage. Maps and language tools may set third-party cookies. You can block non-essential cookies in the browser; the site still works for reading listings.

Messages about our own brands are shown by a script from marketing.imetroll.com. It sets no cookies; a frequency cap (adsm_*) stays in your browser's sessionStorage / localStorage, and the server keeps only aggregate daily view, click and close counters – no IP addresses, identifiers or other personal data.

7. How long we keep it

Portal searcher account: while the account is open, then up to 24 months of logs after close unless the law needs longer.
Agency account and listings: while the plan is active. After a plan ends, published portal cards are hidden. Files may stay in backup up to 90 days.
Payment records: as tax and card-scheme rules require (often 5–7 years).
Security logs: about 12 months.

8. Transfers

Servers may stand in the EU or the US. If we move personal data out of the EEA/UK we use a contract that matches approved clauses, or a country the Commission already treats as adequate. Ask privacy@snaplistly.com for the current list of processors.

9. Your privacy rights

Depending on where you live (EEA, UK, some US states and others) you may:

Access a copy of what we hold about you.
Correct it.
Delete it (unless we must keep a slice for tax or a dispute).
Export it in a reusable file.
Object to or limit some processing.
Withdraw consent (alerts, location) without losing the rest of the account.
Appeal a refusal. US residents may also opt out of “sale/share” — we do not sell; write anyway if you want that on record.

Write to privacy@snaplistly.com from the email on the account. We aim to answer in 30 days. You may also complain to your local data authority.

10. Searcher — rights and duties

You may save searches, set a reference point, open listing cards and ask us to delete the portal account. You must not scrape the portal, harvest agent phones, republish photos as your own, or create a searcher account only to attack listers. Location is optional and stays in the browser until you send a search that needs it.

11. Private lister and agent — rights and duties

You may publish, edit and hide your listing. You must own the right to the photos and the facts. Price, area, address and availability must be honest. If a private owner marked “agents may not reuse this listing” and you publish it on the portal anyway, we may suspend that card. You must buy the plan that matches the listing’s zone (private lister: Solo Mini). After a plan lapses the card leaves the portal. You handle the viewing and the contract with the buyer — SnapListly is not a party to the sale.

12. Children

The portal is not for children under 16 (or 13 where that is the local floor). We do not knowingly keep those accounts.

13. Security

HTTPS, hashed passwords, rate limits on login. No method is perfect. Tell us at privacy@snaplistly.com if you see a leak.

14. Changes

We post the new date at the top. Material changes may also go by email to the account address.

15. Contact

privacy@snaplistly.com · office@snaplistly.com · Snaplistly AI LLC, 30 N Gould St #66326, Sheridan, WY 82801, USA.